Useless. Wouldn't recognise postcode Map was blank. Just use the website.
WPD Power Cut Reporter at Google Play market analyse
Estimation application downloads and cost
Description
Western Power Distribution provides power to 7.8 million customers in the Midlands, theSouth West and South Wales. Our new Power Cut Reporter app provides support,assistance and interaction, enabling customers to report power outages and seekassistance.In our latest release you can now save multiple postcodes under one location to our My Location Alerts feature. This is perfect for customers that manage sites which cover a number of postcodes e.g. business complexes, warehouses, university campuses, etc.You can now monitor power outages / faults at a single address or locations that cover multiple postcodes.With this app you can also:- Use our Power Cut Alarm feature to awake or notify you in the event of a power cut. Simply connect your device to its charger, open the alarm feature in the app and set thedevice to sleep whilst leaving the app open on the screen. If your device stops receivingpower, an alarm will sound.- Use the postcode checker to see if Western Power Distribution is your electricity distributor- Use the interactive map to pinpoint fault locations and seek out important and generaladvice for power outages and faults- Join our Priority Services Register (PSR) which enables us to help any vulnerablecustomers in the event of a power cut.- Archive your past and current reports for future reference- Receive push notifications and live updates of any faults in your area- Use the outage/fault checklist to help assess any network problems- Send reports directly to us at Western Power Distribution- Use it to contact and live chat with our helpdeskThe following devices have been confirmed to work with the Power Cut Alarm feature withthe latest build. We hope to be able to continue to increase this list in the future.Google PixelGoogle Pixel 2Samsung Galaxy S8Samsung Galaxy S7 EdgeSamsung Galaxy S6Samsung Galaxy A5Huawei Nexus 6PSamsung Galaxy Note 4Sony Xperia Z3 CompactLG Nexus 5HTC One M8Motorola Moto GHTC Nexus 9Samsung Galaxy S2Asus Nexus 7
Reviews
Previously, I would go to the WPD site and report a problem and receive updates by text message. That service is no longer available, instead there's this app. Which doesn't work at THE ONE JOB it is supposed to do. I can't report a power cut, it says "Please check your postcode" when I try to report a problem. I have checked, and the postcode is correct. Trying to view current outages throws up an error. Maybe put the old Web service back online while you're getting the app fixed, WPD.
Frustrating! Says our postcode does not exist. House was built over 70 years ago. Nobody else has this problem!
Won't recognise my postcode or any postcode in the area. Won't send a report with a "valid" postcode. I suggest they chat to the Royal Mail and update their database!
Useless app, better off using the website than this rubbish
Absolutely useless, doesn't recognise perfectly valid postcodes and dropping a map pin in areas within WPDs coverage doesn't work. End up just getting directed to call them anyway, so why install it in the first place?
Woeful. App reports it cannot fetch incidents although location services are enabled. Unable to report power cuts as it does not recognise any post codes. Defaults map to the world (does Western Power supply all of the UK?). After power cycling it reported it could not fetch incidents then our incident suddenly appeared . Embedded 'what to do' videos don't play as they are 'private'. What can I say? Was any testing done on this app? 1 star review because I cannot give zero
