Quick and easy
Sainsbury’s SmartShop at Google Play market analyse
Estimation application downloads and cost
Description
Love to shop but can’t stand the queues? Want to be part of the future of shopping? Be part of the new way to shop at Sainsbury’s - all you have to do is scan, bag and go! Heres how:• Download the SmartShop app to register – you’ll need to have your nectar card ready• Save Digital Nectar offers and earn Nectar points*• Scan items you want as you walk around the store• Pack your items as you shop• Pay in a flash and feel like a VIP at one of our SmartShop checkouts* Or pay with Google Pay!You can use SmartShop on your mobile data or our free in-store WiFi, where available.SmartShop is currently available at over 100+ Sainsbury’s stores across the UK, with more stores being added all the time.To see if SmartShop is available in your store, just tap the ‘Find a SmartShop store’ button in the app, or visit http://stores.sainsburys.co.uk and apply the ‘SmartShop’ filter within ‘Customer facilities’.WHAT THE MEDIA HAVE SAID“We were genuinely impressed at the ease and accessibility of the till-free shopping experience.” – The Independent “It was an incredibly easy process - and something that I, a tech savvy early adopter, would happily do again.” – Gizmodo UK “[…] the future works remarkably well.” – The Telegraph KEEP IN TOUCHIf you have any issues with the app, please visit https://help.sainsburys.co.uk/help/products/smartshop-faq or call us on 0800 234 6434.* Please note that youll need to be a Digital Nectar customer and have opted in to the offers on the Nectar app to view them in SmartShop. You will need to sign back in if you have not been active for 14 days or longer.**SmartShop checkouts are not available in our mobile pay stores, as these are Google Pay in-app payments only.Happy New Year! This update contains stability improvements and bug fixes.
Reviews
Most of the time the app does not work at Sainsbury's Meadowbank Edinburgh, so you can't get the app offers 😒
Useless. Always getting error message 'unable to get your location' despite GPS being on (all other apps needing GPS work fine so it's not my phone). Tried to get it to work many times but still the same problem. Was only going to shop at Sainsbury's because of the lower Smart prices (the supermarket doesn't have the handheld scanners so the app is the only option), but because the app doesn't work, no reason to do so now as I can get the items cheaper elsewhere. Waste of time.
Absolutely pointless app that makes your shopping experience far more difficult than using a self scan till. I tried to pay and the app told me I needed to have a QR code on my phone scanned by a staff member: the first staff member didn't know what to do so referred me to the till, the woman behind the till said she needed to get another member of staff to come out from the back to scan my phone and check an item (not even age restricted). I'm told this will happen once every 5 shopping trips!
Terrible. Intermittent internet connection on both mobile data and in-store wi-fi. Items in basket disappeared. Much easier to use the handsets when available. App totally unfit for purpose.
Staff not trained in how it works, can't scan loose items like bananas, the barcode on the shelf isn't recognised.
Usually a very good app which we've never had an issue with..Until now. In the last 2 shopping baskets I've scanned every item as usual & then proceeded to self check out and It was requested a rescan of several items by staff. On both occasions items were found that 'weren't scanned', both times we know we scanned them. 1st was a large shop & we doubted ourselves, 2nd was small & we checked the items were scanned several times. It's definitely an app issue which has caused us embarrassment.
