This is a great improvement over using the web browser.
Teamwork Desk at Google Play market analyse
Estimation application downloads and cost
Description
Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.Key Features: • Manage your help desk on the go with full dashboard access • Create new tickets and reply to existing tickets while you’re away from your desk • Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more • Add private notes to tickets to collaborate with your team • Review and sign-off on replies from agents enrolled in training • Generate time logs on all replies • Search tickets • Manage agents, customers and company profiles • Create tasks directly in your linked Teamwork Projects installationQuestions? Click on the App Support link below and well be more than happy to help!Love the app? Leave a quick review below!Everything! This is a brand new app offering access to nearly all areas of Teamwork Desk.
Reviews
I love the UI. But, would be excellent if the app could give a notification (alert) when a new ticket comes.
Getting better. Still some loading between screens in the interface, but better than before. Push notifications would be nice!
The UI needs a major makeover.
The app is usable. I know resources for apps aren't always there, I take it that's the case with this. Spread the resources I know. Push notifications are a must. Using Material guidelines would be great if possible. The only app along these lines that ever really impressed me is the new Basecamp app. Hope to see it reach and exceed that level for both Desk and Projects 👍 Thanks for always doing frequent updates. I know you are all working hard to improve it with the resources you have. Keep it up
Doesn't install on my phone
Cant login with google sso. Useless as it wont take my password.
