Appliances: Your Hayfield Homes online portal will contain details of your appliances, including user manuals for when you need help setting a programme or troubleshooting an issue.For each appliance, there will be a link to register the manufacturerâs warranty online.Library: In the Library section, youâll be able to view and download digital documents. Weâll ensure you have a copy of the homeownerâs manual given to you at handover, as well as appliance manuals, home warranty documents and more.You can also upload your own documents to the portal for safe keeping, allowing you to log in and access them online from any device.FAQs: Every now and then, youâll have questions about your home that youâre sure youâve heard the answer to before.For those instances, check the FAQs section of the online portal, where weâve included answers to common queries regarding home maintenance, troubleshooting appliances, dealing with emergencies and more.If you still need help, you can refer to your homeownerâs manual in the Library section of the portal or get in touch using the details in the Contacts section.How Tos: Youâll have access to a catalogue of How To articles, providing inspirational ideas, shrewd money and energy saving tips, and valuable advice on caring for your home.From practical guidance, like tips for moving in and keeping carpets clean, to lifestyle suggestions, such as adventurous recipes and decorating advice, our helpful How To guides will help you personalise your property, reduce your bills and maintain that new home sparkle.Contacts: For times when you need advice or assistance, weâve listed key contacts on the Hayfield Homes portal. These are split into categories, depending on the type of query you have.By the time youâve moved into your home, the online portal will include contact details for our property management team, customer services staff, the home emergency helpline, your home warranty provider, your utility suppliers and your local council.