
Carlyn O'Brien-Bester
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Super frustrating. Asks you to register and then 'unable to log you in' to make booking. Not username or password related. And wait, there's more, it won't allow me to book on browser! So your app doesn't work and can't do on browser so how and I supposed to book a flight. This is super annoying!
4 people found this review helpful
FlySafair
January 16, 2025
We're sorry to hear about your experience with our app. Please reset your password and retry logging in?
Our team is constantly working to address any issues and improve functionality. Please reach out to our support team at dsolutions@flysafair.co.za with more details so we can investigate further.

Jacobus Strydom
Straightforward and easy to use - just like the airline itself. For that reason I should give 5 stars to the app as well, except for one tiny improvement that's needed. Please FlySafair, at the next update: Show a one line summary of the booking, on the final payment confirmation page, BEFORE one hits the "pay now" button. Thank you!
27 people found this review helpful
FlySafair
November 27, 2024
Thank you for bringing this to our attention. We want to assure you that we are actively working to enhance the functionality of our app and will certainly consider this improvement for a future release. Your feedback is invaluable, and we appreciate your patience as we continue to make improvements!

Darron Fry
A list of things wrong with the app: 1. Try to get a boarding pass...error message. Still sends an email saying I'm checked in, but app says I am not. And the email with my boarding pass doesn't have a barcode of any kind, so that is useless. 2. Try to update information. Screen won’t scroll up. Correctly entered phone number gets an error message saying it isn't. All required fields completed, still get an error message saying they aren't. 3. Entering birthday...all kinds of problems.
5 people found this review helpful
We’re sorry to hear about the issues you’re facing with our app. Our team is continuously striving to improve its functionality. Please contact our support team at dsolutions@flysafair.co.za with more details, and we'll be happy to assist you.