DC Yellow Cab

This was my first time using the app. It was easy to set up my account, schedule a pickup day and time, and make changes if necessary. Going and coming home, the drivers arrived on time or early, drove safely, and their cars were clean. The app notified me how far away my driver was on a map, the driver called me, and the app automatically called me. This maybe my best taxi experience to date. The only problem is that it's too easy to reset the home location if the pin on the map moves.

It's a great alternative to Uber and Lyft. Especially for people me since cabs unlike U. and L. are aloud on military bases, one of which I work on. It helps when ur in a rush. However a couple of times my ride was sent somewhere near by and when I tried to call, the phone rang but then hang up & the ride was canceled or the driver couldn't or wouldn't look for me. A couple of times the dispatchers neglected to get me a ride when I book one.

While it's exciting to have an alternative to Uber and Lyft, this app needs some serious work. The price quotes are inaccurate- I've been charged substantially less AND substantially more than the approximate fare shown at booking. I don't use the in-app pay option because I don't trust this app with my cc info. That said, the last time I used this app I had pay by reading my cc number to the dispatcher over the driver's cell phone because the cc machine in the cab was broken. Messy.