My NYCHA

Name: My NYCHA
Availability: InStock
Rating: 2.692307710647583 (1180 reviews)
Author: New York City Housing Authority

New York City Housing Authority

2.7

1.18K reviews

100K+

Downloads

Everyone

About this app

The My NYCHA mobile application allows public housing residents to create, submit, schedule, view and update maintenance service requests, view alerts and outages related to their developments, view their scheduled inspections and maintain their contact information via their smartphones and tablets. My NYCHA empowers residents to create service request 24/7 and reduce their need to call NYCHA’s Customer Contact Center.

For technical assistance please email your issue details to MyNYCHA@nycha.nyc.gov

Updated on

Aug 31, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Ratings and reviews

2.6

1.11K reviews

A Google user

October 18, 2018

I have used this (your) NYCHA app numerous times with out any issues. Now I receive a log in error everytime I log in. I have uninstalled then reinstalled yet I still get the same error. I need this problem corrected as soon as possible. Your call center is extremely busy and hold times often lead to being hung up on. Also, this app hasent been updated in 2 years!? What are you waiting for?!

153 people found this review helpful

RTYPE ZERO

January 24, 2025

This app is as garbage as the service that they give to us tenants. I usually use the app to report repairs or anything that is out of order. For the past few weeks I'm getting an error saying "You currently offline. Please connect to the Internet and try again". I clearly have mobile data and even on WiFi it still says the same.

44 people found this review helpful

A Google user

August 30, 2019

Giving this app 3 stars right now as I sit here waiting on the NYCHA call line for what will supposedly be "over 10 minutes" becuz I haven't been able to log in to the app AT ALL for *WEEKS* since it says there's an error. When the app works, it's very useful (tho I still wish there were an option to send photos of damages). Please fix the app. Those phone wait times are absurd.

70 people found this review helpful