
Ted Pausma
I'd give it 5 stars. But still skeptical. First time using it. App was amazing, then it got updated and several things didn't work anymore. To the point I couldn't even enter my user name. Thought I'd uninstall, then reinstall. So far... Everything is working again. Give it a shot if you are having issues. Will love to change to 5 stars if it keeps working.
National Exchange Bank
June 14, 2023
Thanks for giving the app a second try and sharing some details of your experience so far! We appreciate hearing from you and glad the app is working as expected again.

Matthew S
Love the convenience of mobile banking, but my biggest complaint is probably a feature that's necessary but I have a habit of pressing the back button to, well, go back, in this app that's almost guaranteed to shut the app off. And everytime you leave you need to relog in.. well I end up doing that several times in a row and getting locked out before I can complete what I was intending to
1 person found this review helpful
National Exchange Bank
May 12, 2022
Hi. Thanks for your review. We are so glad to hear you are enjoying the convenience of mobile banking, and sorry to hear of your frustration. We will be sure to pass along this feedback to our developing partner for future consideration.

Jawanda Bessman
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The app works most of the time. It sometimes won't let me log in, then I have to Uninstall, and reinstall. It keeps telling me my login is incorrect before I even attempt to login. And keeps asking me to enroll with my phone number, and when I do, it continue to ask again the next time I attempt to login. I sometime don't want to even login, because all the extra steps, and misfunction that occur.
1 person found this review helpful
National Exchange Bank
December 2, 2022
Thank you for the feedback. We are aware of this issue, and resolving it is a top priority for us.