
Michael Azara
Horrible extremely unreliable app! First of all most of the time it's hard to get a driver than the times the app gives you is never correct or even close, sure it's nice when they do come in a timely manner but that is rare because the way the app works. They need to improve it's accuracy! Once drivers come service is good otherwise my rating would have been 1 star.
2 people found this review helpful
Circuit Team
October 22, 2024
Michael, thank you for taking the time to rate and review. We're always working to improve our app and ensure we have enough cars for everyone but sometimes we are unable to meet our original pick up estimate. We appreciate your patience in these times and hope you continue to consider Circuit. Thank you!

Ian Palmer
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the drivers are wonderful for the most part, and those who aren't don't last long. the service is pretty convenient, but it's no exaggeration to say that 50% of the time, their app is broken in some way. I have the app telling me that my driver is here, even though his icon is all the way across town, and the driver just called me to get my location because the app wouldn't tell him my address. this is pretty normal stuff with the circuit app
3 people found this review helpful
Circuit Team
March 12, 2024
Hi Ian, thank you for taking the time to rate and review. We are able to assist you much faster if you use one of our inquiry forms on our website. If you'd like to speak with our team about a specific incident, please reach out to us at ridecircuit.com/rider-inquiry. Thank you

Kendall Simon
My city subsidies Circuit for the whole of downtown and then some. The app has improved over time and so has the speed of getting rides, though partially due to raising the cost from free to $1-$3 a ride depending on zones. An excellent service for someone without a car downtown. The app itself, it's serviceable and has been improving over time so I hope all continues to improve. Beats Uber and Lyft for where it goes.
8 people found this review helpful
Circuit Team
December 17, 2024
Kendall, thank you for your kind and thoughtful review! We're always excited to hear how our service is making a real impact for our riders and we appreciate your acknowledgement of our efforts to improve our app functionality over time. We have even more improvements planned in 2025, see you on the road again soon!