
A Google user
This is an absolutely rotten app. Among the worst I ever encountered. As many others observed, it simply crashes, providing a laundry list of possible causes wthout any specifics. Aside from the crashing, the process of setting it up takes days because the details are mailed using the postal service. The IT guys at DKB are rolling their own security solution and it sucks.
45 people found this review helpful

Ulrich Norbisrath (ulno)
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Really unreliable app, very buggy, crashes all the time - makes it impossible to do banking with dkb. Device: umidigi F1 play, non root, vanilla android 9 (non custom rom), worked 3 month ago, just stopped working. Tried to reinstall, now crashes while creating password - after entering it twice in that dialog that prevents a password manager and therefore usage of secure passwords. No, it is really one of the worst and most horrible apps that I have ever seen programmed.
20 people found this review helpful
Deutsche Kreditbank AG
December 16, 2020
Hallo Ulrich, danke für dein nochmaliges Feedback. Es scheint als erkennt die App dein Gerät als gerootet bzw. als ein Sicherheitsrisiko. Das kommt bei einigen Chinageräten ab und zu vor. Hier haben wir beschränkt Handlungsmöglichkeiten. Könntest du als Alternative das chipTAN Verfahren aktivieren? Viele Grüße, deine DKB

A Google user
So much security that I couldn't log in for weeks. I always needed to wait multiple days for new instruction letters - sometimes they arrived, sometimes they didn't. Just hope that you never need to change your phone number, it will probably take you months to complete the setup process. Once the app is running it is good. However, interface far behind other digital banks.
22 people found this review helpful