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Stephen Munden
"I have issues with this parking app. It auto-selected 2-minute parking without my knowledge, resulting in a $100 trespassing ticket. When I tried to pay upon leaving, I was charged for an additional 2 minutes. I disputed the ticket, stating I was unaware of the unpaid time and wanted to pay for my entire stay, but they responded that they stand by their fine and I am liable."
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K Small
Horrible!!Would give it ZERO stars if that was an option.Paid in person at the kiosk in New Orleans.Started a new session on the app(you can't add to an existing session that was paid in person).It actually overlapped the original session by 30 mins.We headed back to the car with time to spare to find 2 boots on my car!!The charge was $165 to get them taken off! I called to dispute and waited 20 mins. for an employee to show up, had to prove I paid on the app to get them taken off- no charge.
3 people found this review helpful
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Zeus Hercules
When I first used this app it was awsome; I only paid for the time I was parking, not the whole day (which is the flat rate) It does not work most of the time. It keeps saying - "Oops we did not catch that please try again" or "No internet or wifi when my device clearly have a connection. It's really stressful when you are at a gate with cars right behind you waiting to enter but this app just does not work. I had to pay a full day price fee for parking when I was only there for 4 hours.
1 person found this review helpful