UniFi Access

4.9
700 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace.

[Doorbell] Receive a push notification when someone rings a connected doorbell.

[Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely.

[Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness.

[Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security.

[Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards.

[Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime.

[Cards] Utilize existing NFC cards or assign new UA Cards to system users.
Updated on
Apr 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
672 reviews
Nouhad El Hachem
November 14, 2024
Currently, the Unifi intercom allows users to choose between either a Direct Call button or a Directory selection on the screen. I believe it would be highly beneficial if the system could support both options simultaneously. This enhancement would offer users the flexibility of quick direct calls with the hardware button (ideal for delivery personnel etc...) while still maintaining the full directory option on the screen for the visitors requiring different contacts.
Did you find this helpful?
Ubiquiti Inc.
November 15, 2024
Thanks for your feedback! We deeply respect your advice, and we will forward your feedback to our Product team, in order to provide better products.
Mike Arndt
January 6, 2025
The app has a new feature which shows the pickup as a full screen option but it doesn't work. When I select it it takes me to the app and just hangs there.
8 people found this review helpful
Did you find this helpful?
Ubiquiti Inc.
January 8, 2025
Hi Mike, we apologize for the unsatisfactory experience. To help us better understand the issue and provide assistance, please contact us at ua-support@ui.com and describe the issue in detail. You may share screenshots/screen recordings if available. Our escalation team will reply to you within one business day.
R C
November 26, 2021
The app is missing the feature to unlock the doors using Bluetooth. I was under the impression you could unlock the doors when the users phone is withing a few cm of the access reader and the user can tap the access reader to open instead of having to get their phone out and tap it against the reader. Is this feature not yet implemented?
4 people found this review helpful
Did you find this helpful?
Ubiquiti Inc.
November 29, 2021
Currently, the UniFi Access Mobile Application is for the admin to manage the Access, and does not support users to open the door via the app. UID Access supports unlocking doors by Bluetooth, you could try to apply for UID Early Access. To learn more about the UID, please refer to our official website. link: https://www.ui.com/uid

What’s new

Overview
- UniFi Access Android 2.6.1 includes the following bugfixes.

Bugfixes
- Fixed an issue in the Identity Enterprise environment where reader settings incorrectly displayed the Face Unlock option.
- Fixed an issue that could cause Console connection failures.