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Nedhal Alnaqeeb
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Very poor app. The fact that you claim it is "the most advanced Mobile Banking app" is an over statement. The app user interface is very poor and you can hardly call it user friendly. Lots of the functionalities that were available in previous app are not available in both of the new on line and mobile app. It is either not available here or very hard to find in the apps. Usually IT developers do a dry run for any new app before launching. GBK failed in this one..
4 people found this review helpful
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Atik S
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Can't login, tried on 2 devices and still the problem persists. Every time I login, the app takes me back to the login screen. This has been going on since January 2024. Uodate: Yes the customer service helped and I can now login successfully. Thank you 😊
6 people found this review helpful
Gulf Bank K.S.C.
February 2, 2025
Dear customer, in this case kindly call the customer service from your mobile number that register in the bank, to guide you and take the necessary action.
Good day
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Adib Mahmud
Everything is fine But their link payment system is the worst ever in Kuwait Mostly time it's shows failed but got deducted from account and didn't receive the money on account and it's come after 72 hours. What if someone needs the money in urgent and your system got crashed it's can be ruined someone life . Highly not recommending this banking app if you will use the payment link.
Gulf Bank K.S.C.
December 26, 2024
we are sorry to hear that, we would like to know more about your experience by contacting us through our social media accounts so we can assist you.