
Kayden Macey
I can no longer open this app. I get an error saying the app needs an update, but when it takes me to the Google Play store, it says "this app is incompatible with your device". What?? I have a Samsung Galaxy S9+. You're telling me I can't use a finance app because my phone isn't compatible? This is ridiculous. All of the other apps on my phone are compatible. Please address this error before I uninstall this app.
8 people found this review helpful
Edward Jones Investments
January 27, 2025
We apologize for the inconvenience. Google has stopped offering security support for Android 10. We prevent our app from being used on unsupported operating systems to protect our clients information. You can still use your device to access your account information by signing in to the Edward Jones Online Access website via the web browser.

Joshua
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The app does not give valuable information on investments. The line graph display often blocks the ability to slide to specific days. The account information gives a skewed reflection of account profit/loss over a time period. This is due to the fact that it combines your gains/losses with any contributions that you may have made throughout the year. The only use of this app seems to be a display of your current balance in the account.
10 people found this review helpful

Vincent Warnock
I was advised by my partner and FA to use the app. When it works, I have access. Lately the problem is it refuses to let me logon. My id is auto saved and I have to manually type in my password. After that, nothing. The "sign in" button doesn't recognize my tapping, in other words, i can't logon. I have to constantly contact my FA to send me documents though email or i have to go their site. This app needs a serious overhaul.
124 people found this review helpful