DKN Cloud NA

Name: DKN Cloud NA
Availability: InStock
Rating: 1.89130437374115 (52 reviews)
Author: Airzone - Corporación Empresarial Altra

Airzone - Corporación Empresarial Altra

1.9

52 reviews

5K+

Downloads

Everyone

About this app

The Airzone DKN Cloud NA app can control and monitor your Airzone DKN NA (american market) connected to Daikin air conditioning units (SkyAir and VRV)*.

Important: this app is not compatible with the Airzone DKN WServer device.

Features:
- On and off.
- Setpoint temperature.
- Operation mode.
- Fan speed.
- Air direction.

You will also be able to create schedules and invite users to control your unit.

For further information, please, visit http://dknna.com

(*) Compatibility based on the Daikin indoor unit.

Updated on

Mar 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

1.8

48 reviews

Ben Abbott

January 20, 2025

A highly inconsistent experience. The cloud service frequently goes down and the app is useless without it. The schedules rarely work. The app hasn't been updated in nearly a year, so none of these issues are being addressed. The app is made by a 3rd party partner. Daikin should drop them and offer replacement hardware (it's quite inexpensive) to all affected owners.

1 person found this review helpful

Airzone - Corporación Empresarial Altra

January 21, 2025

Good morning Ben, We are sorry to hear that you are experiencing issues with our application. Please contact us at the email address customerservice@airzonecontrol.com so we can assist you in resolving the problems. Best regards, The Airzone Team

Alex Rikleen

December 4, 2024

I set a temperature in the app and it randomly changes the setting to something else. When things are working well, this happens twice a week. But sometimes it happens hourly. There is virtually no customer support system for homeowners - there is no phone # to call, no online chat available, and it's very difficult to find the support email address. Quite simply, the app fundamentally fails to achieve the most basic tasks it's designed for. Update: a year later, it's still horrible.

2 people found this review helpful

Airzone - Corporación Empresarial Altra

January 24, 2024

Hello Alex, please contact us with your MAC address at infoapps@airzonecontrol.com to let us have a look to your system. Best regards. The Airzone team

Menashe Reichman

December 30, 2024

I've had TERRIBLE experience with wifi adapters, I've tried to install at 1 site on 11 differant wallmount units. On 6 units it took dozen of retries till the wifi connected to adapters, on 3 of the units on the app it says that it's connected but the tempature does not come up on app and unit does not respond to any commands from app. On 2 units no matter how many retries wifi does not connect. #2 schedule does not always kick in, and if it does it gets the temp setpoint wrong

1 person found this review helpful

Airzone - Corporación Empresarial Altra

January 2, 2025

Dear Customer, We are sorry to hear that you have experienced these issues with the configuration of our devices. Please write to us at customerservice@airzonecontrol.com, and we will be happy to assist you. Best regards, The Airzone Team