Samsung Members
4.5star
1.72M reviews
1B+
Downloads
Everyone
info
About this app
Start your journey with Samsung Galaxy here at Samsung Members.
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.
■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support
※ Availability and services offered above may vary by country and region
※ Note
This application requires network connection and additional charges may apply for network connection.
※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.
■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support
※ Availability and services offered above may vary by country and region
※ Note
This application requires network connection and additional charges may apply for network connection.
※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.5
1.69M reviews
Patty White
- Flag inappropriate
February 16, 2025
I was having serious battery draining issues, I literally tried everything from clearing cache on every app to deleting apps, clearing history, new cords, new plugs, everything. None of that helped. Restarting did nothing. I read on reddit the diagnosis on this app fixes batteries and I didn't believe it. I did a full diagnostic on my phone, all checked good. Even better, my phone magically charges fine again. Saved me from buying new phone. It cleans and fixes! Thank you so much!!
58 people found this review helpful
Neil Gray
- Flag inappropriate
January 8, 2025
The support to customers offered through the app is deplorable. There is no support, just a mix of AI and useless/disinterested staff with no desire to help their customers. I've been a Samsung user for over a decade (phones and TVs) and never needed support. The way they've teat me (and others with the same problem, having read similar feedback) means I've no problem finding another brand that would like my business.
52 people found this review helpful
Alex
- Flag inappropriate
December 8, 2024
This is the worst app. It serves no purpose and even Samsungs own tech support can't use it. They keep telling me to check for updates because the instructions don't coincide with what actually appears on the app. There is no way to provide feedback to Samsung because the error report function doesn't appear. Samsung please improve your product if you want to stay in business.
46 people found this review helpful
