VR Matkalla

4.8
23K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The VR Matkalla app is a travel companion that can help you at every stage of your journey.

START TRAVELLING

The VR Matkalla app is the best way to buy tickets for VR’s commuter and long-distance trains. The app offers single tickets, multi-tickets, and season tickets for regular travellers. Starting or continuing your journey in the capital region is easy! You can buy a handy HSL single ticket for your journey.

We will send your ticket to both the app and your email. You can pay for your journey using online banking, a payment card, MobilePay, Siirto or Epassi. If you have bought your tickets as a logged-in customer, you can always find the tickets you have bought in the app. This means that you can buy your ticket on your computer at home and still travel with that same ticket on your phone.

WHERE WOULD YOU LIKE TO SIT?

You can conveniently reserve a seat using the coach map when buying a ticket. You can also buy the seat next to you and enjoy the extra space. If you want to add a touch of luxury to your journey, you can travel in Ekstra Class or the restaurant car’s upstairs section, which offers the best view. You can also buy a ticket for your travel companion, bicycle, or pet.

PLANS CAN CHANGE

Sometimes things don’t go as planned. In the VR Matkalla app, you can also make changes after buying the ticket. You can easily change your seat and departure time yourself. If needed, the change can be made to the tickets of the whole travel party. If you’ve bought cancellation insurance, you can also cancel your journey in the app for free if plans change.

WHERE ARE WE AT?

With the VR Matkalla app, you will get real-time updates about your journey, so you will always know what is happening. You will be informed about things like your train’s departure, the movement of the train, changed timetables, transfers, and your train’s arrival. You can also view your train’s services and accessibility information in the app. If we have to cancel your train journey, we will suggest new journeys in the app for you to choose from.

YOU WILL ALWAYS KNOW YOUR BENEFITS

For those who download the app, we offer tasty benefits that you can use in the train’s restaurant car. In addition, we will also tell you about changing benefits that will make your journey even better. You can find our tips and benefits in the Messages section of the VR Matkalla app.

We continuously develop our app. You can now also check the carbon footprint of the journeys you’ve taken in the past 12 months. Did you know that the carbon dioxide emissions of a train are 98% lower than those of a car?
Updated on
Feb 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and App info and performance
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.8
22.7K reviews
Alexandre Oliveira
February 7, 2025
The new login system made the app way worse. You can no longer buy a ticket without logging in or registering. Besides, the new login system prevents password managers from working (as soon as the app loses focus it cancels the login flow). And I also had to change my password to be able to login using the new system.
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VR-Yhtymä Oyj
February 10, 2025
Hi, thank you for your feedback. You can always buy a ticket without logging in or registering through our vr.fi website. Taking the new login system into use requires changing one's password once. We are looking into the issue with password managers, apologies for any inconvenience caused by this. Best wishes, VR Matkalla team
Unto Hertz
November 26, 2024
Unbelievable! The app doesn't support biometrics. You can only login with the email+password. And the app kicks you out at unpredictable times, so when you need to buy the ticket, you have to search for your password. For sure they call it "for your security" 🤦
1 person found this review helpful
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VR-Yhtymä Oyj
November 27, 2024
Hi Unto, thank you for your feedback. It is true that currently you can login only with email & password, however we are currently looking also other options and hopefully we will have some news during next year. Best regards, VR Matkalla team.
Jyri-Petteri Paloposki
February 16, 2025
Login no longer works after the updated login experience. Way to go. Approached support, but the response was basically just "too bad".
1 person found this review helpful
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VR-Yhtymä Oyj
February 17, 2025
Hi Jyri-Petteri, thanks for your feedback. We suffered a glitch earlier but it's now fixed. Be sure to update to the latest version and re-login. If the issue persists, kindly send us a note describing what happens when you try to login at vrmobiili@vr.fi. We would like to try help! Apologies for the inconvenience. Best wishes, VR Matkalla team

What’s new

You can now buy sleeper cabins for night trains in the app. Some bug fixes and improvements.