4.0
59K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Say hello to the My Utilita app. Your energy is now at your fingertips, giving you even more control over your energy usage and spend.

Check your energy credit or bills
Top-up and make payments
Save your payment card details
See how much energy you’ve used
Apply for a POWER UP
Refer your friends
Get exclusive rewards with Utilita Extra
Enter meter readings
And much more!
Updated on
Mar 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
57.3K reviews
David Sheldon
February 13, 2025
The app is good, in that it allows you to top up gas and electric at any time, by any amount. However, the reading it gives is not real time, but estimated from the last couple of hours usage. It would be more helpful if it updated when you ate in the app too get the latest meter reading as the smart meter does. Just a warning also, electric top up is almost immediate, gas takes half hour to go through.
1 person found this review helpful
Utilita Energy Limited
February 13, 2025
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. Daniel
Christine Venner
February 16, 2025
I changed my review to 5* because the app does everything I need it to now. All the bugs seem to have been fixed. I can put money onto my gas & electric wherever I am, and it is on my meter within 30 mins. I get warnings that my meters are low on funds, so I never get an interrupted supply. Also, the competitions in the app are a one click entry, as well as opportunities to pre book tickets for certain shoes. I'm very happy with this app.
28 people found this review helpful
Utilita Energy Limited
January 28, 2021
Hi there, we apologise for any inconvenience this might have caused. We want to have a look into this for you, would you be able to email us at appfeedback@utilita.co.uk? Thanks, Alex.
becky Abbott
December 17, 2024
Awful app has been displaying the same message for months telling me the app is having technical difficulties and you're trying to fix it, (clearly lies) meaning I can't see my home screen so I'm unable to check how much electricity I have on my meter, have tried using live chat several times ro ask for help and nobody ever answers my issues. Have deleted and reinstalled the app so many times I've lost count, and still this problem continues... sort it out, utilita!!!!
54 people found this review helpful
Utilita Energy Limited
December 17, 2024
Good Morning, I am sorry to read this. Please email us at customerexperience@utilita.co.uk with your details, I will then give you a call to see if I can help. Many Thanks Luke

What’s new

In this version, we’ve added the ability to make top ups and pay bills securely through your Bank via Payit by NatWest.

Important Information:
- Phased Rollout for Pay By Bank
- We're introducing Pay By Bank in a phased approach to ensure a smooth and reliable experience for all users. If you don't see this feature immediately, don't worry – it will gradually become available to all eligible users.