Lumino Health Virtual Care

Name: Lumino Health Virtual Care
Availability: InStock
Rating: 3.6666667461395264 (914 reviews)
Author: Dialogue

Dialogue

3.7

914 reviews

50K+

Downloads

Everyone

About this app

Your health is important. Lumino Health Virtual Care, provided by Dialogue is here to help.

Access one of Canada’s largest virtual care team of doctors, nurses, nurse practitioners and other care professionals at your fingertips. Get personalized care, within minutes. You can connect by chat, audio or video.

With Lumino Health Virtual Care you can:
• Chat with a health-care provider through secure video
• Get help with prescriptions
• Connect with mental health specialists
• Speak with other health care professionals (e.g. nutritionists) for a fee.
• Add your eligible dependents (they have access to Lumino Health Virtual Care too!)

Lumino Health Virtual Care from Sun Life is provided by Dialogue

Updated on

Apr 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

This app may collect these data types

Location, Personal info and 8 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.7

908 reviews

Jacinda Wijaya

February 6, 2025

Super fast and easy to connect with a medical professional. Both professional I connected with (over chat and video) was super kind, gentle and thorough in her questions. I didn't feel rushed at all during my appointment. She even ordered additional tests to make sure I'm not experiencing potential side effects from my medications. I will definitely be utilizing this service again in the future!

1 person found this review helpful

Dialogue

February 7, 2025

Hi Jacinda, thank you for sharing your wonderful feedback! We’re thrilled to hear that you had such a positive experience and felt well cared for during your appointment. It’s great that the medical professional took the time to thoroughly address your needs. We look forward to being there for you again in the future! Take care!

Emerson Collins

February 10, 2025

The application is held together with duct tape and glue. The backend is fine, but the actual application will freeze at any given moment. Any input by the user will have a chance to crash the application or completely freeze it until you restart it. Poor service and ongoing bugs make using this a struggle.

Dialogue

February 11, 2025

Hi Emerson, we understand how frustrating technical issues can be and appreciate your feedback. Our team is continuously working on improving the app. Often, deleting and reinstalling the app can help resolve these issues. If the problem persists, please reach out to sunlife-support@dialogue.co so we can assist you. We're here to help!

Sam Ham

November 10, 2024

This app is pretty useful and works great. But there was one issue, I missed a video call and the notification didn't come through properly, so I lost my spot. Had to wait another 2 hours before I could connect with a doctor. It was my first time doing a video consultation for a medication refill, and I did it in my car. Everything went well though, they're really responsive. Overall, my first experience was good.

4 people found this review helpful

What’s new

Several improvements have been made to address specific issues within the app, enhancing its reliability and ensuring a smoother and more dependable experience as you navigate.

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