Charter Oak Federal CU
4.2star
2.32K reviews
10K+
Downloads
Everyone
info
About this app
Charter Oak Federal Credit Union’s mobile app lets you bank 24/7 – anytime, anywhere!
Our free and secure app gives you convenient access to your accounts whenever you want, right on your smartphone!
Features:
Deposit a check to your account with Mobile Deposit by simply snapping a picture with your phone.
View your account balances, transactions and history.
Transfer money between your Charter Oak accounts – and your accounts at
other financial institutions.
Pay bills quickly and efficiently.
Easily locate the nearest Charter Oak Branch or ATM.
Our free and secure app gives you convenient access to your accounts whenever you want, right on your smartphone!
Features:
Deposit a check to your account with Mobile Deposit by simply snapping a picture with your phone.
View your account balances, transactions and history.
Transfer money between your Charter Oak accounts – and your accounts at
other financial institutions.
Pay bills quickly and efficiently.
Easily locate the nearest Charter Oak Branch or ATM.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Ratings and reviews
4.2
2.29K reviews
Colby Miller
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January 19, 2024
App is still not functioning right. Randomly it'll stop working for several days only saying "system is not responding. try again later" and it has been like this for the past few months. I know it's not just me. if you look at the apps recent reviews, they're all like one star and say the same thing. This app needs to be fixed or I'm gonna have to switch banks.
6 people found this review helpful
Charter Oak FCU
November 9, 2023
Could you please uninstall the app and try again. Please reach out to us +18604468085 if the issue persists.
Matthew E
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July 16, 2023
Ever since a few days ago this app has been saying, "Unauthorized network location" "Try again later from a secure network" I try on my data, and on my WiFi with AND without my VPN activated and it still says the same thing. Tried reinstalling the app too. Still nothing. Hope the website works. This is a huge inconvenience and makes me consider banking elsewhere.
6 people found this review helpful
Charter Oak FCU
July 17, 2023
Our website is experiencing issues that our team is working to resolve. Upon thorough investigation, It appears that an outage in the DNS has resulted in a system-wide downtime. We want to emphasize that this incident is not the result of a data breach or security breach. Your personal and financial information remains secure & unaffected.
James Engel
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July 25, 2023
After waiting on hold three times(system hung up on me twice) was told the app is up and running and it must be on my end. However, my sister and mother at work and on their own wifi can still not get on either. Uninstalled and redownloaded and same error. If I can't get app to work, I'm going to have to switch banks.
4 people found this review helpful
Charter Oak FCU
July 25, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We will email you a listing of troubleshooting options. Most issues stem from your internet provider and/or router
What’s new
Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.
App support
About the developer
Charter Oak Federal Credit Union
depositops@cofcu.com
1055 Hartford Tpke
Waterford, CT 06385
United States
+1 860-333-0311