MyEquity by Equity Residential

1.8
282 reviews
10K+
Downloads
Content rating
Teen
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About this app

A resident tool for submitting rent, service requests, and meeting neighbors
Updated on
Mar 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.8
274 reviews
KiWi
April 5, 2025
I thought for 2 step verification, you have to enable yourself? Logging in takes too long now. You have to go through the same steps, including biometrics, 2x. Now you're not showed the breakdown of what you're paying for, just a balance. I need to know everything being paid for, how much, and exactly when it was paid, like it was in the previous version of app. I like the old version, not this one, and it should be changed back.
1 person found this review helpful
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Renee L
March 30, 2025
I gave 2 stars based on the app initially worked fine until I was forced to update it. After I updated it, it sends me in a loop. I enter my email address and password, then do a 2 step verification. Then it repeatedly asks me to enter the same information, over and over and over again. I need your assistance so I can pay my rent on April 1st. Thank you.
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Equity Residential LLC
March 30, 2025
Renee, please reach out to residentrelations@eqr.com team so we can help you as quickly as possible and resolve the issue in case other residents are having the same issue.
Pedro Balaguer (Epord)
April 3, 2025
The new update changed the app completely. It seems to be an embedded website now, and the login requires a code sent to phone or email EVERY TIME. Once logged in there are issues with the UI, for example with posts exceeding the width of my phone screen. It used to work fine, no idea why they made this update.
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What’s new

General fixes and login security improvements in March 2025.

App support

About the developer
Equity Residential
Googleplay@eqr.com
2 N Riverside Plz Ste 1100 Chicago, IL 60606-2629 United States
+1 312-928-1157